SUPPORT

All our content is mobile-device friendly so you can enjoy access to suit your lifestyle. It works across smartphones, laptops, tablets, eReaders and PCs. Our titles are available on Apple, Android and desktop computer.
Our sites support user access to content for the following browsers: Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or newer, when used on the following operating systems, Windows Phone, Windows, Mac OS, iOS, Android, or Linux.
To resolve this issue you will need to speak to a member of staff. To help identify the issue we will need to know the type of device, operating system, and title of the book.
1-866-862-0484
The features require Adobe Digital Editions to be installed before they work. Get a copy here.
Content on our site is designed to work with all leading device types. This includes Android, iOS and laptops/PCs.
Our support team can assist you with any difficulties you encounter. To ease this process, please let us know the content you are trying to access, device type, and the problem you are having.
Complete the contact form for support services and specify the issue you are having. A member of staff will reply with an answer shortly.
After cancelling you will receive a confirmation email that was used when registering the account. If you do not receive the email please contact us to prevent further billing.
You can speak to a member of staff on our toll-free number by calling 1-866-862-0484. Alternatively, send an email to support@hearfind.com and we'll get back to you shortly.
If you have been billed after cancelling your account, and receiving confirmation of the cancellation, please get in touch so that a member of our staff can look into this for you.
Cancelling happens with immediate effect but you'll have access to your account until the remainder of the subscription has expired.
In the instances of technical problems, fraudulent activity, and accidental billing, you are eligible for your money back. If the site did not provide the content or experience you hoped for, speak to a member of the team to see if you qualify for a refund.

For all matters relating to repayment, please contact our customer service team.

We endeavour to process refunds within 24 hours but they may take up to 7 business days to appear on your account. To learn more about our refund policy, please see our Terms of Service or contact us.
Our curators pull together new content to upload every day, saving you the hassle of trying to find it yourself.
New content is added regularly. Check back tomorrow. If you're after a particular title, contact us.